Terms of service

Last updated: 20 August 2026

These Terms of Service govern your use of the M&N Tackle website and your purchase of products from M&N Tackle Ltd.

By using our website or placing an order with us, you agree to these Terms of Service. Please read them carefully before placing an order.

1. About M&N Tackle Ltd

M&N Tackle Ltd is a company registered in the United Kingdom.

Registered office:

69 Inglesham Way

Hamworthy

Poole

Dorset

BH15 4PP

United Kingdom

Email: sales@mandntackle.co.uk

In these terms, “M&N Tackle”, “we”, “us” and “our” refer to M&N Tackle Ltd.

“You” and “your” refer to the customer using our website or purchasing products from us.

2. Our Products

M&N Tackle Ltd sells fishing tackle, bait, accessories and related products through our online store.

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices and other information displayed on our website are accurate and up to date.

Product photographs are for illustration purposes. Minor differences in colour, packaging or appearance may occur where a manufacturer changes its packaging or product presentation.

Such differences will not affect your statutory rights where the product supplied is otherwise the correct product and matches its description.

3. Product Availability

All products are subject to availability.

If we are unable to supply a product you have ordered, we will contact you as soon as reasonably possible.

Where payment has already been taken for an item that we cannot supply, we will provide an appropriate refund.

We reserve the right to correct genuine errors in product descriptions, prices or availability.

4. Prices

All prices displayed on our website are in British pounds sterling (£) unless otherwise stated.

The price payable for a product will be the price displayed at the time you place your order.

Any applicable delivery charges will be clearly displayed before you complete your purchase.

We reserve the right to change prices at any time. Price changes will not affect orders that we have already accepted.

5. Placing an Order

When you place an order through our website, you are offering to purchase the products selected.

You will receive an order confirmation acknowledging that we have received your order.

Receipt of an order confirmation does not necessarily mean that your order has been accepted. Your order will normally be accepted when we confirm that the goods have been dispatched.

We reserve the right to decline or cancel an order where there is a genuine reason, including:

- The product is unavailable

- There has been an obvious pricing or listing error

- We are unable to fulfil the order

- We reasonably suspect fraudulent or abusive activity

If we cancel an order after payment has been taken, we will provide a full refund for the cancelled order.

6. Payment

Payment must be made using one of the payment methods available through our checkout.

Payment information is processed through our payment providers.

We do not normally have access to your complete payment card details.

Orders will normally be processed once payment has been successfully authorised.

7. Delivery

We aim to dispatch orders as quickly as reasonably possible.

Delivery estimates shown on our website are provided as guidance unless a specific guaranteed delivery service has been purchased.

Once an order has been dispatched, delivery is carried out by the relevant postal or courier service.

Occasional delays can occur due to circumstances outside our reasonable control, including postal or courier delays, severe weather, strikes or transport disruption.

Nothing in these Terms of Service affects your statutory rights regarding delivery.

8. Delivery Addresses

You are responsible for providing a complete and accurate delivery address when placing an order.

If an incorrect or incomplete address is supplied, this may result in a delay or failed delivery.

If an order is returned to us because of an incorrect address, please contact us at sales@mandntackle.co.uk so that we can discuss the available options.

9. Returns and Refunds

Our Refund & Returns Policy sets out our procedures for returns, cancellations and refunds.

Nothing in these Terms of Service limits or excludes your statutory rights as a consumer.

Consumers purchasing online generally have a statutory cancellation right, subject to the applicable exceptions. Our Refund & Returns Policy provides further information about exercising this right.

10. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, incorrect or not as described, please contact us at:

sales@mandntackle.co.uk

We will investigate the issue and provide an appropriate remedy in accordance with your statutory rights.

Depending on the circumstances, this may include a repair, replacement, price reduction or refund.

Nothing in these Terms of Service affects your rights under applicable UK consumer law.

11. Use of Our Website

You agree to use our website lawfully and responsibly.

You must not:

- Use the website for fraudulent or unlawful purposes

- Attempt to gain unauthorised access to our website or systems

- Introduce viruses, malicious software or other harmful material

- Interfere with the operation or security of our website

- Use automated systems to obtain information from our website without permission

- Use our website in a way that could damage our business or other customers

We reserve the right to restrict access to our website where we reasonably believe it is being misused.

12. Intellectual Property

Unless otherwise stated, the content of the M&N Tackle website, including text, graphics, photographs, logos, designs and other materials, is owned by M&N Tackle Ltd or used with permission.

You may not copy, reproduce, modify, distribute or commercially exploit our website content without our prior written permission, except where permitted by law.

Third-party brand names, logos and product images remain the property of their respective owners.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, delivery services or other external services.

These services may have their own terms and privacy policies.

M&N Tackle Ltd is not responsible for the content, availability or operation of third-party websites or services that we do not control.

14. Website Availability

We aim to keep our website available and functioning correctly but cannot guarantee that the website will always be available, uninterrupted or completely free from errors.

We may temporarily suspend access to the website for maintenance, updates, security reasons or other operational requirements.

15. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful.

Nothing in these terms affects your statutory consumer rights or limits liability for matters that cannot legally be excluded or limited.

Subject to the above, M&N Tackle Ltd will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

16. Events Outside Our Control

M&N Tackle Ltd will not be responsible for delay or failure to perform an obligation where this is caused by circumstances beyond our reasonable control.

Such circumstances may include severe weather, natural disasters, strikes, industrial disputes, transport disruption, postal or courier failures, power or internet outages, government restrictions, cyber incidents or other events outside our reasonable control.

Where such an event occurs, we will make reasonable efforts to minimise its impact and fulfil our obligations as soon as reasonably possible.

17. Privacy

Your personal information is processed in accordance with our Privacy Policy.

We may need to process personal information in order to process your order, take payment, arrange delivery, provide customer support and comply with our legal obligations.

18. Complaints

We aim to provide a high standard of customer service.

If you have a complaint about an order, product or service, please contact us at:

sales@mandntackle.co.uk

Please provide your order number and details of the issue where possible.

We will investigate complaints fairly and aim to resolve them as quickly as reasonably possible.

19. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on our website and will show the date on which it was last updated.

Changes will not affect rights relating to orders that have already been accepted.

20. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer, you will also retain any mandatory protections and rights provided to you by applicable consumer protection legislation that cannot lawfully be excluded.

21. Contact Details

M&N Tackle Ltd